Trainer

Scope of Position

Trainers are the mentors of new hires. They are expected to teach new hires how to effectively execute the role of team member.

Responsibilities

Ensure new team members are given a firm foundation for their time at Chick-fil-A Greystone Training new team members on the “Chick-fil-A way”
Holding new team members accountable for completing the assigned pathway modules
Tracking new team members through Trello, ensuring the team member has a solid foundation
Communicate clearly to new hires about expectations and standards
Assisting the leadership team in completing eRQA’s

Requirements

Must work a minimum of 2 shifts/week and 1 Saturdays/month
Focused attention to detail
Demonstrate communication, interpersonal, organizational, and teamwork skills
Must be able to support the vision and values of Chick-fil-A Greystone
Influences and Disciplinary Standing will influence director Decision

Reports To

Operator, Director, Leadership, Training Lead Chick-fil-A Greystone

Checklist

Watch Trainer Videos
Pass Proficiency Test. Certified Trainer
Get a Team Lead or Higher Nomination
Approval by Director team

Organizational Imperatives

The Trainer will be successful if the following are obtained:
Chick-fil-A Greystone team members are thoroughly and properly trained.
Team members are successful in accomplishing their job and are thoroughly supported in completing their job.
Team members understand and know the expectations, systems and requirements of their role.
100% of Safe Daily Criticals and eQRA’s are completed
97% Order Accuracy and general CEM Success.

Perks

Opportunity to Move to the Certified Trainer Level
CFA Greystone Thermos
Higher Pay Rate from the Senior Team Member Level

Fair Labor Standards Act

Non-Exempt